Upmerce (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and use our services, including TikTok Shop management services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information for the purpose of providing and improving our services to you:

• Personal Information: When you contact us, sign up for our services, or engage with our website, we may collect personal details such as your name, email address, phone number, and company name.

• Usage Data: We automatically collect information when you visit our Site, such as IP addresses, browser types, device information, pages viewed, and the time and date of your visit. This data helps us improve our website and services.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and retain certain information. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for several purposes, including:

• To provide, operate, and maintain our services.
• To improve, personalize, and expand our website and services.
• To communicate with you, respond to your inquiries, and provide customer support.
• To send you marketing communications, updates, and promotions, if you’ve consented to receive them.
• To analyze and monitor usage of our Site and services to improve functionality and performance.

3. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who assist in operating our website or delivering services, such as payment processing, data analysis, and customer service.

• For Legal Reasons: We may disclose your information if required by law or in response to a valid legal request (e.g., a court order or government investigation).

• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.
• Withdraw consent for marketing communications at any time.
• Object to the processing of your data in certain circumstances.

To exercise these rights, please contact us at the information below.

6. Third-Party Links

Our Site may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date posted. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us.